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Important booking terms

Cancellation: give 48 hours’ notice. Later cancellations or no-shows may incur actual costs or losses, which may exceed the deposit.
Waiting: 15 minutes free, then £15 per 30 minutes.
Crew: One Man & Van needs your reasonable lifting/loading help; Two Men & Van does not require help with normal lifting.
Details: declare all items, floors, stairs, lifts and access. Parking should normally be within about 25 metres. Material differences may affect price or safe completion.
Preparation: have items safely packed and dismantled unless those services are booked. Your statutory rights remain unchanged.

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